Navigating Risk, Delivering Solutions
At Heffernan, we provide full-service claims consulting from start to finish. Our services are designed to cover every step—consulting, managing, and resolving claims—so you can stay focused on your business. We work alongside you to reduce risks, streamline the process, and help your business stay protected throughout the entire claim’s lifecycle.
Why Choose Heffernan Consulting Division
25+ Years of Claims
Expertise
With decades of experience and over $1 billion in claims managed, our professionals ensure your claims are handled with precision, insight, and strategic guidance.
75% of Faster Claims
Processing
Our proactive approach, including telephonic triage services, reduces claim processing time by up to 75%, leading to better outcomes and substantial cost savings.
Tailored Risk Solutions
From Workers’ Compensation to General Liability and Property Claims, we provide customized strategies that safeguard your assets and maximize coverage, keeping your business protected.
Services We Offer
Workers’ Compensation
Claims Expertise
We offer comprehensive workers’ compensation services to guide you through every step of the claims process. From consulting to liaising with carriers, we ensure claims are managed efficiently, reducing costs and risks.
- Claims Strategy: We work with you to develop a customized claims management strategy that aligns with your goals.
- Carrier Liaison: We communicate directly with carriers to ensure claims are handled promptly and fairly.
- Experience Mod Analysis: Our data-driven approach identifies opportunities to reduce costs and improve claim outcomes.
Medical Triage Services
Our medical triage services provide 24/7 access to expert care, ensuring your employees receive immediate attention. By offering telephonic and onsite triage, we help manage injury claims more effectively, reducing claim frequency.
- 24/7 Nurse Access: Immediate care available around the clock via telephonic triage and onsite services.
- Telemedicine Options: Remote care options ensure timely medical support, reducing the need for in- person visits.
- Comprehensive Reporting: Detailed reports on injuries and recommendations help you make informed decisions quickly.
General Liability, Auto &
Property Claims Support
Our team provides expert support for General Liability, Auto, and Property claims, ensuring you maximize coverage while minimizing potential issues. We act as your advocate in complex claims situations and help you stay ahead of risks.
- Claims Advocacy: We represent your interests in complex or challenging claims, ensuring the best possible outcomes.
- Quarterly Analysis: Our regular claims review and trend analysis help you stay ahead of potential risks.
- Litigation Support: Comprehensive guidance through any litigation processes to mitigate business disruptions.
Online Risk Management & HR
Support
We provide comprehensive online platforms that simplify OSHA compliance, safety management, and HR processes. From recordkeeping to automated training, our tools streamline operations and reduce risks.
- OSHA Recordkeeping: Automate injury tracking and compliance reports.
- HR Training: Access a library of HR and safety training modules, customizable to your team’s needs.
- Compliance Tools: Job description builders and audit checklists help ensure your team meets regulatory requirements.
Streamlined Vendor Compliance
Our third-party compliance services simplify vendor risk management, helping you save time and reduce operational costs. With complete visibility into your vendor compliance status and automated workflows, you can focus on what matters most— growing your business.
